Contents of this article:
Changing your Password
To change your password, visit the Account tab on the left navigation panel.
You then need to enter your current password and your new password twice and click Update Password.
The password criteria is:
- Minimum 8 characters
- At least one lowercase
- At least one number
- At least one symbol
- At least one uppercase
You will now see a success or error message.
Forgotten Password
Password Attempts
You can have up to 5 incorrect password attempts. You account will then be locked for 15 minutes.
Contact your admin or IRIS Connect Support if you need your account unlocking
User Reset
On the OHS IRIS Connect login page select the 'Forgotten your password?' link.
Then enter the email address linked to your account and click Send Reset Email.
Admin Reset
Admins are also able to resend the reset password email to a user. See this article.