Simeon Drage
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Recent activity by Simeon Drage-
Two Factor Authentication / 2FA
Two Factor Authentication (2FA) is a security method that requires a second form of identification to access your account. To set-up 2FA, visit the Account tab in your navigation panel. Please not...
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How to use IRIS Connect Audio Kit
Click below to watch our instructional video on how to use the IRIS Connect Audio Kit: Audio Kit Instructional Video 2024
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Audio Kit
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Translate the Support Hub
You can easily translate any guide on the Support Hub using the translate feature provided in the Chrome web browser. Using Chrome, right click anywhere on the page and then select Translate. You ...
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Bluetooth Microphone paired but not working
Some Android devices may require you to manually allow additional permission on the device to enable the Record app to access and use the Bluetooth microphone. If your device is showing that the Bl...
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Progress Page
When you first log in to the OHS Platform with an Administrator-level account you will land on the Progress Page. This page will show you the status of each classroom. The statuses are: Not Subm...
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Password Timeout Security Prompt
You may notice when you are signed into the Record app while the app is not actively recording, you will be prompted to re-enter your password. This prompt will show after 12 minutes. It is designe...
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Uploading Issue with Record App
Contents of this article Troubleshooting steps for a stuck upload. We recommend working through the steps in this order: Check the Upload Status Perform a System Check Restart the App Check Error...
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Can't Login to IRIS Connect Platform App
OHS recipients will not be able to use the IRIS Connect platform app (blue) to review videos. This is because the OHS submission process is unique for the program and not supported by the app. Th...
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OHS Guides and Resources
Contents1) OHS CLASS® Video Review Observation Protocol2) OHS CLASS® Video Review Q&A3) CLASS® Video Review Checklist4) OHS Technology Webinar - Recording & Slides5) Frequently Asked Questions (FAQ...